FAQ

Here are some frequently asked questions

Pet Sitters of Gainesville (PSOG) offers a premium, professional, and personalized approach that app-based services simply can’t match. Unlike Rover and Wag, where pet sitters and walkers are gig workers who can change with each booking, PSOG provides consistent, dedicated sitters who builds trust with your pet over time. Every service is customized based on your pet’s personality, age, activity level, and health, ensuring they receive the best possible care. Safety is our top priority—we use GPS tracking for walks, have clear emergency protocols, and are fully insured for your peace of mind. Our team consists of certified, trained professionals with experience in pet behavior and stress management, ensuring expert-level care in every situation. Plus, we believe in complete transparency—you’ll receive detailed reports and photo/video updates after every visit, so you always know how your pet is doing. If you’re looking for trust, consistency, and the highest level of care, PSOG is the superior choice.

Yes! Pet Sitters of Gainesville is fully insured and bonded, ensuring the highest level of protection for both our clients and their pets. Our insurance coverage safeguards your home and pets in the rare event of an accident, while bonding provides an additional layer of security and peace of mind. We take safety, professionalism, and reliability seriously, which is why our team consists of trained, background-checked professionals dedicated to providing exceptional care. Our perfect 5-star reviews speak for themselves—our clients trust us because we go above and beyond to deliver a safe, reliable, and personalized pet care experience. When you choose PSOG, you’re choosing trusted professionals with a proven track record of excellence.

Yes! When you become a member of Pet Sitters of Gainesville, we will schedule a meet and greet consultation with one of our pet care specialists. The Meet & Greet provides the perfect opportunity to get to know you, your pet and needs so that we can provide the best service possible.

Firstly, you’ll schedule an in person Meet & Greet ( to schedule a meet and greet, follow this link. This will allow you to meet your sitter, introduce them to your pet(s), and answer ALL of your questions! Once the meet and greet is complete, you are ready to schedule services. Our web portal makes it easy to self-schedule and provides a secure way to complete your payment.

For clients who don’t have keyless entry, we’ve got a convenient solution in place – the trusty lockbox.
Embracing the lockbox approach brings a bundle of benefits your way. Imagine this: if your dedicated pet sitter encounters an unexpected hiccup like a flat tire, worry not! We’ve got a backup sitter ready to jump in, ensuring your furry friend’s care never skips a beat.

Now, here’s the scoop – you can get your very own lockbox or leave the lockbox hunting to us. We’re more than happy to provide one for just $15. We’ll even drop it off for you or lend a hand in finding the perfect spot to place it. Your peace of mind is our priority!

Every team member at Pet Sitters of Gainesville is a pet care professional, not just a gig worker. We maintain a small, highly qualified team of individuals with hands-on experience in the pet care field and a genuine passion for animals. Our extensive screening process includes in-depth interviews, background checks, and reference verification to ensure that every sitter is responsible, trustworthy, and capable of providing the highest level of care. By maintaining strict hiring standards, we guarantee that every client receives top-tier service, reliability, and peace of mind when entrusting us with their pets

All our sitters can give oral and insulin medications to most pets. We also offer Pet transportation to the vet.

During inclement weather, schedules may be slightly altered in order to give each client the best possible service. Rain or shine, We will guarantee that your pet gets the proper care, attention and exercise they need to be healthy.

Yes! We are trained and certified with Pet First Aid by the American Red Cross. Furthermore, we keep your pet’s detailed information on hand in case of any emergency during a visit. We will always carry your contact information as well as your primary veterinary information in case of an emergency.

While we don’t provide daycare or boarding services, we specialize in offering exceptional dog walking services tailored to support busy working parents. Recognizing the challenges faced by those who can’t drop their pups off at daycare, we step in to make life a bit easier for you.  Our experienced and thoroughly trained team goes above and beyond to deliver the most reliable and responsible care for your furry family members, eliminating the need for you to handle drop-offs and pickups from daycare.

Yes, we absolutely love puppies! We have special packages tailored for them. Recognizing that most puppies require more than one visit a day, our special discount packages ensure they receive the attention and potty breaks they need. This way, you can have peace of mind while you’re busy working.

Certainly! Our operational hours span from 8:30 am to 5:30 pm. Whether your pet needs a midday visit, an early morning walk, or multiple visits throughout the day, we’re here to provide the care they deserve within our designated hours of operation.

Yes, we do! Take advantage of our unbeatable discount packages. If you’re a new client, use the code GAINESVILLE to get your first walk free. Additionally, we offer a BUY 11 GET 1 FREE deal! You can purchase these packages after completing a meet-and-greet with us.

Absolutely! Whether your pet needs a quick potty break or an energetic jog around the neighborhood, we’re prepared to meet your pup’s needs. We’ll match your high-energy pup with one of our equally energetic walkers.

Absolutely! If your dog is aggressive towards other dogs, worry not—our services are still a great fit. Many of our customers’ pets face similar challenges, and that’s precisely why they choose us over daycare services. We’re more than happy to provide your pup with individual doggie walks, ensuring they receive all the attention they need. However, it’s crucial that your dog is NOT aggressive towards humans. We kindly ask you to inform us in advance if you have any concerns about your pet’s ability to interact with new people in a non-threatening manner. This way, we can tailor our approach to ensure the safety and well-being of both your furry friend and our team.

Absolutely! Pet Sitters of Gainesville is here for you 365 days a year, ensuring your pet receives care whenever you need us. Please note that a $20 holiday fee will be applied for all major holidays, including Thanksgiving, Christmas, Labor Day, Independence Day, Memorial Day, and Easter. We’re dedicated to serving you and your pet, even during special occasions, and this fee helps us provide exceptional care during these holiday periods.

Yes! Recurring dog walking is one of our main services at Pet Sitters of Gainesville. Whether you need one walk a week or daily visits seven days a week, we can help create the perfect routine for your dog(s).

Our recurring clients love the consistency, reliability, exercise, potty breaks, and companionship their dogs receive while they are at work or away from home. Regular walks help dogs stay happier, healthier, and less stressed throughout the day.

One of the biggest concerns pet parents have is reliability. With many gig apps, walkers may come and go because pet care is often temporary side work for them.

Pet Sitters of Gainesville is a professional local team focused on long-term, dependable pet care. We prioritize consistency, communication, and reliable coverage so our clients can feel confident their pets are being cared for by trained, caring sitters who truly love animals.

Our clients love knowing they have a trusted local team behind them rather than relying on random availability through an app

Yes! Midday dog walks are one of our most popular services in Gainesville, especially for busy professionals, healthcare workers, and pet parents with long workdays.

These walks help dogs get exercise, potty breaks, fresh air, mental stimulation, and loving attention during the day. We also offer recurring walking packages for clients needing ongoing visits, including our popular “Buy 11 walks, get the 12th free” package.

This helps clients save money while keeping their dogs happy, active, and healthy with a dependable routine.

We service many areas throughout Gainesville, including NW, SW, NE, and parts of SE Gainesville.

Some of the neighborhoods and areas we commonly service include Haile Plantation, Town of Tioga, Oakmont, Duckpond, Midtown, University Heights, Archer Road, Newberry Road, Celebration Pointe, and the UF area.

We also service many apartment communities near Shands, UF, and North Florida Hospital, including areas popular with healthcare workers, students, and professionals. We will always confirm your address before scheduling for availiability

Absolutely! One of the things our clients love most is receiving detailed visit updates with adorable photos/videos of their pets.

For dog walks, clients receive GPS-tracked updates so you can see when we arrived, where your dog walked, and when the visit was completed. We also include potty details, notes about your pet’s behavior, and plenty of cute photos that will make your day.

Our goal is to help you feel connected, reassured, and confident that your pets are receiving loving, professional care while you are away.

Yes! Many of our clients use us for weekly recurring dog walking services.

We can create a recurring schedule template based on your routine, or you can choose different days and times each week depending on your work schedule and needs. We try to make scheduling as flexible and stress-free as possible.

Recurring walks help dogs stay active, maintain a healthy routine, and build a strong relationship with our team.

Getting started is easy! Simply fill out our Meet & Greet form and tell us a little about your pets, schedule, and the type of care you are looking for.

Once we receive your form, we will contact you to discuss your needs, answer any questions, and confirm our Meet & Greet so we can get to know you and your pets personally

Gainesville Pet Sitters Dog happy | Gainesville Pet Sitting
Gainesville Pet Sitters Dogs walking | Gainesville Pet Sitting
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Gainesville Pet Sitters cat sitting | Gainesville Pet Sitting
Gainesville Pet Sitters Dog happy | Gainesville Pet Sitting

Make a reservation today!

Our trusted Gainesville team provides dependable recurring dog walking, pet sitting, and personalized care designed for busy pet parents